Welcome to Admin Platform Docs
Start here for admin guidance on managing your OpenMirai platform, people, content, finance, and settings.
Welcome to the Admin Platform Docs.
This page is the starting point for organization admins who manage the day-to-day operation of an OpenMirai platform after setup is complete. It is designed to help you find the right guide quickly, whether you are updating catalog content, reviewing analytics, managing members, handling billing, or adjusting system settings.
What To Expect
- Practical, step-by-step guides for the most common admin tasks.
- Clear instructions for catalog, member, finance, communication, and platform settings workflows.
- Pages that follow the real Admin workspace so it is easier to match the docs to what you see on screen.
If you are not sure where to start, ask the AI and describe what you want to do. It can help you find the right guide and point you to the next step faster.
In This Section
Complete Admin onboarding and first-time setup
Finish first-time Admin onboarding, complete your profile, set academy language and branding, choose manual or AI setup, and continue into the Admin workspace.
Navigate the Admin Platform sidebar and breadcrumbs
Understand the Admin layout, move between sidebar sections, use grouped menus, work with the collapsed sidebar, and follow breadcrumb links at the top of the page.
Use the profile menu and switch between Admin and Instructor portals
Use the sidebar account area to return to the dashboard, open your settings, sign out, and move between the Admin and Instructor workspaces.
Understand the secure portal switching screen
Learn what happens when OpenMirai securely switches you between portals, what the transfer messages mean, and what to do if the switch cannot finish.
Use the Admin overview dashboard
Review business performance, use filters, read overview charts and tables, refresh the page, and export overview data.
Manage courses in the Admin Platform
Search courses, filter the catalog, use selected mode for bulk actions, manage course actions, and switch to the Instructor Platform when deeper editing is needed.
Manage bundles in the Admin Platform
Search bundles, filter results, use selected mode for bulk actions, manage bundle actions, and move into bundle creation or editing.
Create and edit bundles in the Admin Platform
Create a bundle, add courses and products, manage delivery for physical items, update bundle details, and control publish status.
Manage categories in the Admin Platform
Search categories, sort the list, create and edit category names, and delete one or many categories.
Manage products in the Admin Platform
Search products, filter the catalog, use selected mode for bulk actions, and manage product actions such as edit, hide, copy product ID, and delete.
Create a product in the Admin Platform
Create a new product, choose digital or physical setup, add media, set pricing, control visibility, and handle the address requirement for physical products.
Edit and publish a product in the Admin Platform
Edit product details, manage publish status, update physical or digital setup, control delivery options, and review product feedback.
Manage subscription plans in the Admin Platform
Search subscription plans, filter or sort the list, open plan details, review included items and learners, and manage add or remove actions.
Create a subscription plan in the Admin Platform
Set up a subscription plan, enter the monthly price, add feature highlights, and choose the courses, bundles, and digital products included.
Edit a subscription plan in the Admin Platform
Update the plan name, description, and feature highlights, review the locked monthly price, and refine how the subscription is presented.
Manage learners in the Admin Platform
Search learners, filter the directory, invite learners, use selected mode, and manage learner status or categories.
Review a learner profile and manage enrollments in the Admin Platform
Open a learner profile, review courses and products, directly enroll the learner, update internal tags, and pause or reactivate learner access.
Manage instructors in the Admin Platform
Search instructors, filter the directory, invite instructors, use selected mode, and manage instructor status or categories.
Review an instructor profile and update settings in the Admin Platform
Open an instructor profile, review courses and learner counts, update profile settings, manage tags and address details, and use deactivate or delete actions.
Manage admins and template roles in the Admin Platform
Search admins, invite new admins, manage account status, and create or edit reusable template roles.
Review an admin profile and manage permissions in the Admin Platform
Open an admin profile, apply or create permission templates, update profile settings, manage tags, and activate deactivate or delete the admin account.
Manage resources in the Admin Platform
Search the resource library, filter by type or access level, sort the table, open resource details, and delete one or many resources.
Create a resource in the Admin Platform
Upload a new resource, choose download settings, add categories, and decide whether the file is public, private, or limited to selected instructors.
Review resource details courses and access in the Admin Platform
Open one resource, preview the file, review linked courses, understand access settings, and check selected instructor access when needed.
Edit a resource in the Admin Platform
Update a resource name, replace the file, control download settings, change categories, and manage instructor access permissions.
Manage certificate templates in the Admin Platform
Search certificate templates, filter by category, review certificate cards, and create, edit, or delete templates.
Review certificate template details and linked courses in the Admin Platform
Open one certificate template, review the preview image, check linked courses, search or filter the course list, and switch to the Instructor Platform when needed.
Create and edit certificate templates in the Admin Platform
Build certificate templates, upload a background, position text and QR elements, use the live canvas preview, and save design changes.
Manage product shipping in the Admin Platform
Search shipping records, filter shipments, update shipping status, copy shipping addresses, and open shipment details.
Review shipment details and update shipping status
Open one shipment, review delivery and billing details, copy the shipping address, check ordered items and payment totals, and update the shipping status.
Review receipts and export receipt data
Search receipts, filter by status or payment method, open receipt details, review revenue breakdowns, and download receipt data as CSV.
Set up payout and payment methods
Set up PromptPay, connect Stripe, choose payout methods for one-time purchases, add your business address, and open the billing dashboard.
Manage promotions in the Admin Platform
Search promotions, switch between promotion types, filter by status, copy codes, use bulk actions, and manage activation from the main list.
Review promotion details and manage attached items
Review promotion summaries, copy the code, check receipts, and add or remove attached courses, bundles, products, or subscription plans.
Create and edit promotions in the Admin Platform
Create one-time or subscription promotions, set discount and timing rules, attach items or plans, and understand which promotion settings stay editable later.
Manage announcements in the Admin Platform
Search announcements, review announcement cards, open details, and create, edit, or delete announcement posts.
Create, edit, and review announcements in the Admin Platform
Create organization or course announcements, choose the audience, add courses, review announcement details, and use edit or delete actions from the detail page.
Manage blogs in the Admin Platform
Search blogs, filter by status or category, review blog cards, and publish, unpublish, create, edit, or delete blog posts.
Create, edit, and review blogs in the Admin Platform
Create a blog, upload the banner image, add categories and content, review blog details, and publish unpublish or delete the post from its detail page.
Review platform billing and usage
Review block usage, compare usage categories, expand item breakdowns, open related items, and manage billing settings.
Use platform status to finish setup
Track setup progress, open unfinished setup tasks, understand required versus suggested items, and try key platform features.
Customize branding pages SEO and domain settings
Update brand settings, choose fonts, manage custom pages, improve SEO, connect a custom domain, and adjust advanced platform controls.
Use the web editor for custom pages and layouts
Open the full-screen web editor from Platform Customization, work with pages and layout controls, and save website changes manually.
Use the Web Editor workspace panels and canvas
Learn how to work inside the main Web Editor workspace, use the top bar, left tool area, page canvas, right-side settings, and add-block flow.
Show or hide side panels in the Web Editor
Use sidebar visibility controls to hide or restore both side panels, show only the left or right panel, and create more space for the page canvas.
Use the floating toolbar in the Web Editor
Use the floating toolbar for quick save access, editor dark mode, responsive width controls, zoom, clear canvas, and undo or redo while you work.
Test page layout at different device widths in the Web Editor
Use the breakpoint switcher to preview the page at mobile, tablet, and desktop-style widths, manage optional breakpoint buttons, and compare responsive layouts before publishing.
Use undo and redo in the Web Editor
Step backward or forward through recent changes in the Web Editor, understand when undo or redo is unavailable, and review edits more safely before saving.
Fix a mistake or revert unwanted changes in the Web Editor
Use this troubleshooting guide when you changed the wrong thing, recover with Undo, and use styling reset actions when one selected block needs a faster visual reset.
Clear all blocks from a page in the Web Editor
Use the Clear Canvas action to remove all blocks from the current page, review the confirmation step carefully, and start rebuilding from an empty canvas.
Use left-side tools in the Web Editor
Understand when to open AI Assistant or Outline, learn what the left-side builder icons are for, and know how optional extra tools behave when they appear.
Use right-side tools in the Web Editor
Learn when to use Element ID and Actions, Block Settings, Styling, or Theme mode, and understand what the right-side editor shows when no block is selected.
Fix right-side editing problems in the Web Editor
Use this troubleshooting guide when the right panel will not let you edit, check whether no block is selected, confirm whether access is limited, and restore the right sidebar when it is hidden.
Add element IDs and event actions in the Web Editor
Use the Element ID and Actions area to assign a unique ID, understand validation messages, and add or review event-based actions for a selected block.
Create edit or delete an event action in the Web Editor
Use the action dialog to create or update event actions, insert available functions more quickly, cancel safely, or delete an existing action when it is no longer needed.
Find page script functions from the Web Editor
Use page script badges to check detected function names, open a related script for editing, and confirm whether a page-level function is available before using it.
Edit block content and wrapper settings in the Web Editor
Use Block Settings to update the selected block’s content fields, work with toggles and selectors, and manage optional wrapper settings when they are available.
Style a block in the Web Editor
Use the Styling panel to adjust spacing, layout, typography, color, layout-child controls, and other visual settings for the selected block.
Update global page colors and theme in the Web Editor
Use the Theme panel to apply a style preset, adjust page-wide colors, optionally import a theme, undo a recent theme change, and handle restricted theme-editing states.
Add images in the Web Editor with the media manager
Open the media manager from an image field, upload a file or use an image URL, follow progress, understand file rules, and insert the selected image into the page.
Use the Outline panel to manage page structure
Use the Outline tree to find the right section faster, select matching blocks on the canvas, rename blocks clearly, move sections, and insert new blocks in the correct position.
Find the right section to edit in the Web Editor
Use this troubleshooting guide when a busy page is hard to navigate, select the correct block from Outline, confirm the matching canvas highlight, and rename important blocks for easier future edits.
Use block breadcrumbs to move through nested sections in the Web Editor
Use the breadcrumb path at the bottom of the canvas to move between parent and child blocks, clear the current selection, and identify the matching section before editing.
Use the code editor for supported block content in the Web Editor
Open the code editor for supported blocks, update HTML-style content in a focused dialog, review live updates while editing, and close the editor to keep the final content.
Add blocks in the Web Editor
Open the Add Block dialog, switch between block-source tabs, search and filter results, and insert a new block at the correct position on the page.
Reuse shared partial sections in the Web Editor
Use the Partials tab in the Add Block dialog to browse predefined shared sections, insert them into the current page, and recover from loading or empty states with Refresh.
Import HTML snippets as blocks in the Web Editor
Use the HTML tab in the Add Block dialog to paste supported snippets, import them into the current page structure, and handle disabled, success, warning, or error states.
Reuse library blocks in the Web Editor
Open the Libraries tab to browse reusable sections, switch library sources, search and filter results, retry failed loads, and insert saved blocks back into a page.
Use block actions from the Outline menu
Open the `...` block menu in the Outline tree to add, duplicate, rename, copy, paste, unlink, save, or remove blocks more quickly.
Save a block to your library in the Web Editor
Open the library save window from the block menu, enter a clear name and category, handle validation or save errors, and store reusable sections for later use.
Manage pages in the Web Editor
Use the Pages panel to move between pages, review draft and live status, open page actions, adjust page-specific settings, and handle activation or deletion carefully.
Create a custom page in the Web Editor
Open the create-page form, enter a valid page name and page path, understand route restrictions, and add a new custom page to the builder successfully.
Rename a custom page and update its path in the Web Editor
Open the rename form from the Pages panel, change the page name or page path safely, understand validation rules, and know why the rename action may stay unavailable.
Use the AI Assistant in the Web Editor
Open the AI panel, use example prompts or your own requests, follow progress, review generated results, apply changes to the page, and check AI credits.
Clean up AI-generated content in the Web Editor
Use this troubleshooting guide when AI output is close but not final, improve the prompt, review the page section by section, refine text in Block Settings, and correct visual issues in Styling.
Restore page visual consistency in the Web Editor
Use this troubleshooting guide when many edits have made the page feel uneven, re-apply a Theme preset for broader consistency, review major sections in Outline, and use Styling only for local exceptions.
Check a page before saving in the Web Editor
Use this final checklist to review page structure, important content, visual consistency, save status, and preview before you finish a round of editing.
Preview a page in the Web Editor before publishing
Open preview mode from the builder, review the page in an isolated visual view, switch light and dark preview themes, and understand loading or empty preview states.
Save page changes and handle unsaved work in the Web Editor
Understand manual save behavior in the builder, follow save-status feedback, and avoid losing work when switching pages or page languages.
Update organization details and address
Update your organization name, language, contact details, and address information from one settings page.
Update your profile and preferences
Update your personal admin profile, profile images, social links, expertise, language, theme, and address details.
This section will continue to grow around the same support structure used across the help center, including management, analytics, finance, and system settings.