OpenMirai
Orders and Fulfillment

Review Shipment Details and Update Shipping Status

Learn how to use the shipment detail page in the Admin Platform to review shipping and billing information, check ordered items, copy the delivery address, and update shipping status.

This guide explains how to use an individual shipment detail page in the Admin Platform.

Use it when you want to:

  • review one physical product order in more detail
  • confirm the shipping and billing information
  • check customer contact details
  • copy the delivery address
  • review ordered items and payment totals
  • update the shipment status

Open A Shipment Detail Page

To open one shipment:

  1. Go to Management > Products > Shipping.
  2. Select the shipment you want to review.

OpenMirai then opens that shipment’s detail page.

Understand The Shipment Header

At the top of the page, OpenMirai shows:

  • a back link to the shipping list
  • the shipment reference number
  • a badge for the shipping method
  • the order date
  • the number of products in the shipment
  • the current shipping status badge
  • a shipping action menu

Use this header when you want a quick summary before checking the full order details.

Understand The Shipping Status Badge

The status badge shows the shipment’s current stage.

Depending on the shipment, statuses can include:

  • To Ship
  • Shipping
  • Completed
  • Cancelled

Use this badge to confirm the current fulfillment state before making any updates.

Update The Shipping Status

Use the action menu in the page header when you want to change the shipment status.

Available actions are:

  • Set to Shipping
  • Set to Completed
  • Set to Cancelled

Use these actions to keep the shipment record accurate as the order moves through fulfillment.

Review The Shipping Information Block

The first detail section includes Shipping Information.

This block shows:

  • shipping recipient name
  • shipping address

Use this block when you want to confirm where the order should be delivered.

Copy The Shipping Address

The Shipping Information block includes a copy button.

Use it when you need to paste the shipping details into:

  • a courier system
  • a label printing tool
  • an internal operations message

OpenMirai copies the recipient name and shipping address together.

Review The Billing Information Block

The page also shows Billing Information.

This block includes:

  • billing name
  • billing address

Use it when you need to compare billing details against delivery details or review the order for finance or support work.

Review The Customer Information Block

The Customer Information area shows contact details for the person who placed the order.

This block can include:

  • customer name
  • customer email
  • customer phone number

Use this section when:

  • you need to contact the customer
  • you need to verify the buyer’s identity
  • you want to compare contact details with the shipping record

Review Ordered Items

The shipment detail page includes a full ordered-item list.

Each item row can show:

  • product image
  • product name
  • quantity
  • item price

Use this section to confirm exactly what is included in the shipment.

Check Product Quantity

Each item row includes the product quantity.

Use this when you want to verify how many units should be packed or delivered.

Check Item Pricing

Each item row also shows the line price for that item.

Use this when you need a quick product-level pricing check before reviewing the full payment summary.

Review The Payment Summary

At the bottom of the page, OpenMirai shows a payment breakdown.

This summary includes:

  • Subtotal
  • Shipping
  • Discount
  • Tax
  • Total

Use this area when you want to understand the final charge for the order.

Understand Discount Lines

If the order used a discount, OpenMirai shows it in the payment summary with the discount name.

Use this when you want to confirm:

  • whether a promotion was applied
  • how much was discounted
  • why the total is lower than the subtotal plus shipping

Use The Detail Page Before Updating Status

This page is especially useful when you need to confirm the order before moving it to the next status.

For example, use it when you want to:

  • double-check the address before marking the order as shipping
  • verify the full order before marking it as completed
  • review the details before cancelling the shipment

If The Page Is Still Loading

When the shipment detail page first opens, OpenMirai can show loading placeholders while it retrieves:

  • shipment summary information
  • address and customer details
  • ordered items
  • payment totals

Wait for the page to finish loading before copying the address or updating the status.