Privacy Policy

OpenMirai Privacy Policy - How we collect, use, and protect your personal information

Your Privacy Matters to Us

At OpenMirai, we believe your privacy is fundamental. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Learning Management System platform.

In simple terms: We're committed to being transparent about what data we collect and how we use it to provide you with the best possible service.

What Information Do We Collect?

Information You Provide to Us:

Account Information: Name, email address, organization details
Profile Information: Bio, profile picture, professional credentials
Course Content: Educational materials, assignments, assessments
Student Data: Information about your students (with their consent)
Payment Information: Billing details (processed securely by third parties)
Communications: Messages, feedback, and support requests

Information We Collect Automatically:

Usage Data: How you use our platform, features accessed, time spent
Technical Data: Device information, browser type, IP address
Performance Data: Platform performance, error logs, system health
Cookies: Small files that help us remember your preferences

Information from Third Parties:

Payment Processors: Confirmation of successful payments
Analytics Services: Aggregated usage statistics
Security Services: Threat detection and fraud prevention data

How Do We Use Your Information?

To Provide Our Service:

Platform Access: Give you access to your account and features
Course Management: Help you create, manage, and deliver courses
Student Management: Assist with enrollment and progress tracking
Payment Processing: Handle course payments and subscriptions
Technical Support: Provide help when you need it

To Improve Our Platform:

Feature Development: Understand what features you need most
Performance Optimization: Identify and fix performance issues
User Experience: Make our platform easier and more enjoyable to use
Security Enhancement: Protect against threats and vulnerabilities

To Communicate With You:

Service Updates: Important information about our platform
Feature Announcements: New capabilities and improvements
Security Alerts: Important security information
Support Responses: Answers to your questions and requests

How Do We Protect Your Information?

Security Measures We Use:

Encryption: All data is encrypted both in transit and at rest
Access Controls: Strict limits on who can access your data
Regular Audits: We regularly test our security measures
Employee Training: Our team is trained on data protection
Incident Response: Plans to handle any security issues quickly

Data Protection Standards:

GDPR Compliance: Working toward European Union data protection regulations
CCPA Compliance: Working toward California privacy protection laws
Industry Standards: Following best practices for data security
Regular Reviews: We continuously improve our security measures

Where Is Your Data Stored?

Data Storage Locations:

Primary Storage: Secure cloud servers in Asia
Backup Storage: Additional secure locations for data protection
CDN Services: Content delivery networks for fast access
European Expansion: We plan to expand to European servers in December 2024

Data Transfer:

International Transfers: We may transfer data internationally
Best-Effort Compliance: We strive to comply with data protection laws but are not yet certified
Your Rights: You can request information about data transfers
Local Laws: We make best efforts to comply with local data protection laws

How Long Do We Keep Your Data?

Data Retention Periods:

Active Accounts: Data is kept while your account is active
Inactive Accounts: 30 days after account deactivation
Legal Requirements: Some data may be kept longer if required by law
Anonymized Data: We may keep anonymous data for improvements

Data Deletion:

Your Control: You can request deletion of your data
Account Closure: Data is deleted when you close your account
Backup Cleanup: We regularly clean up old backup data
Verification: We verify data deletion upon request

We Do NOT Sell Your Data:

No Third-Party Sales: We never sell your personal information
No Advertising: We don't share data with advertisers
No Unauthorized Sharing: We only share data as described here

Service Providers: Companies that help us provide our service
Payment Processors: To handle your payments securely
Analytics Services: To understand platform usage (anonymized)
Legal Requirements: When required by law or court order

Consent Required: We ask for permission before sharing sensitive data
Opt-Out Options: You can opt out of certain types of sharing
Transparency: We tell you when and why we share data
Your Rights: You can request information about data sharing

Special Considerations for Educational Data

Student Information:

Your Responsibility: You're responsible for student data you collect
Consent Required: You must get consent from students or parents
Educational Laws: You must comply with educational privacy laws
Our Support: We help you meet your legal obligations

FERPA Compliance:

Student Records: We help protect student educational records
Access Controls: Limited access to student information
Data Security: Enhanced security for student data
Your Control: You control access to student information
Note: We're working toward full FERPA compliance

How Do We Use Cookies?

What Are Cookies?

Cookies are small text files that help us remember your preferences and improve your experience on our platform.

Types of Cookies We Use:

Essential Cookies: Required for the platform to work properly
Functional Cookies: Remember your preferences and settings
Analytics Cookies: Help us understand how the platform is used
Security Cookies: Help protect against security threats

Your Control: You can control cookie settings in your browser
Opt-Out: You can opt out of non-essential cookies
Clear Cookies: You can delete cookies at any time
Impact: Some features may not work without essential cookies

Your Privacy Rights

What You Can Do:

Access Your Data: Request a copy of your personal information
Correct Your Data: Update inaccurate or incomplete information
Delete Your Data: Request deletion of your personal information
Restrict Processing: Limit how we use your data
Data Portability: Request your data in a portable format
Object to Processing: Object to certain uses of your data

How to Exercise Your Rights:

Contact Us: Email us at heretohelp@openmirai.com
Verification: We may need to verify your identity
Response Time: We'll respond within 30 days
No Cost: These services are free of charge

Data Breach Response

If a Breach Occurs:

Immediate Response: We act quickly to contain any breach
Investigation: We thoroughly investigate what happened
Notification: We notify affected users as required by law
Remediation: We fix any security issues and prevent future breaches
Transparency: We're honest about what happened and what we're doing

Your Protection:

Monitoring: We continuously monitor for security threats
Alerts: We'll notify you immediately if your data is affected
Support: We provide support to help protect your information
Prevention: We work to prevent future breaches

Children's Privacy

Age Requirements:

Minimum Age: You must be 18+ to use our platform
Parental Consent: Users under 18 need parental permission
Educational Use: Students under 18 may access through educational institutions
Protection: We have special protections for young users

Student Data Protection:

Limited Collection: We collect minimal student information
Educational Purpose: Data is only used for educational purposes
Parental Rights: Parents have rights regarding their children's data
School Responsibility: Educational institutions are responsible for student data

Changes to This Privacy Policy

When We Update:

Regular Reviews: We review this policy regularly
Material Changes: We notify you of significant changes
Advance Notice: We provide 30 days' notice for material changes
Your Choice: You can accept changes or close your account

How We Notify You:

Email Notification: We'll email you about important changes
Platform Notice: We'll post notices on our platform
Clear Communication: We explain what's changing and why
Your Rights: You can always request a copy of the current policy

International Users

Global Compliance:

Multiple Jurisdictions: We're working toward compliance with privacy laws worldwide
Local Adaptations: We're learning about and adapting to local privacy requirements
Cross-Border Transfers: We're working toward approved methods for international data transfer
Your Local Rights: We're learning about your rights under local privacy laws

Data Controller: We're the data controller for your information
Legal Basis: We process data based on legitimate interests and consent
Data Protection Officer: We're working toward appointing a DPO for EU compliance
EU Representative: We're working toward appointing an EU representative as required

Contact Us About Privacy

Privacy Questions?

We're committed to being transparent about your privacy. If you have questions:

Email us at: heretohelp@openmirai.com

What to include in your email:

Your name and contact information
Your specific privacy question or concern
Your account information (if applicable)
Any relevant details about your situation

Response Time:

General Questions: Within 48 hours
Data Requests: Within 30 days (as required by law)
Urgent Issues: Within 24 hours for security or breach concerns

Terms of Service - Main terms of using our platform
Cookie Policy - Detailed information about cookies
Data Processing Agreement - EU data processing terms
Security Policy - How we protect your data
Acceptable Use Policy - How to use our platform responsibly

OpenMirai Privacy Policy
Beta Status: Active until November 1, 2025

Privacy Questions? Email us at heretohelp@openmirai.com

Your privacy is our priority. We're committed to protecting your information and being transparent about how we use it.

Privacy Policy

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