Beta Terms & Conditions

Special terms and conditions that apply during OpenMirai's beta period - Important information for beta users

Beta Period: Until February 1, 2026
Status: Active Beta

What Does "Beta" Mean?

Beta means we're still testing and improving OpenMirai before our official launch. Think of it as a "preview" or "test version" of our platform.

Why Are We in Beta?

We want to make sure everything works perfectly before launching
We're gathering feedback from real users to improve the platform
We're testing features and fixing any issues that come up
We want to make sure our security and performance meet enterprise standards

Beta Timeline

Current Status: Active Beta
Planned Exit: February 1, 2026
What Happens After: Full launch with complete features and formal service guarantees

Important Beta Limitations

Service Level (No Formal Guarantees Yet)

Uptime: Best-effort only (no 99.9% guarantee during beta)
Performance: May experience occasional slowdowns or issues
Support: Limited support hours and response times
Features: Some features may be limited or still in development

What This Means for You:

The platform might occasionally be unavailable
Some features might not work as expected
Support responses might take longer than usual
We're actively fixing issues and improving performance

What You Can Expect During Beta

Features Available:

Core LMS functionality (course creation, student management)
Basic payment processing
Essential security features
Core customization options

Features Still in Development:

Advanced analytics and reporting
Some third-party integrations
Advanced customization options
Enterprise-grade features

Regular Updates:

Weekly or bi-weekly feature updates
Bug fixes and performance improvements
New features based on user feedback
Security enhancements

Beta Security & Data Protection

Your Data is Safe:

We use the same security measures as our production platform
Enterprise-grade encryption (AES-256)
Regular security audits and testing
Compliance with privacy laws (GDPR, CCPA)

Beta-Specific Considerations:

We may collect additional feedback data during beta
Some features might have temporary security limitations
We're actively testing and improving our security measures

Beta Pricing & Billing

Current Pricing:

Beta pricing is discounted compared to planned launch pricing
No long-term contracts during beta
Easy cancellation at any time
Pricing may change as we approach launch

What Happens After Beta:

30-day notice before any price changes
Grandfathering options for existing beta users
Special beta user benefits may be available

Beta Support & Communication

How to Get Help:

Primary Support: heretohelp@openmirai.com
Response Time: 24-48 hours (longer than planned launch)
Support Hours: Limited during beta
Documentation: May be incomplete or outdated

Beta User Communication:

Regular updates about platform improvements
Feature announcements and release notes
Feedback requests and surveys
Beta user community (if available)

Beta User Responsibilities

What We Ask of You:

Provide feedback about your experience
Report bugs and issues you encounter
Be patient with occasional problems
Test new features when they're released
Share your ideas for improvements

What You Should Expect:

Occasional platform issues or downtime
Features that might not work perfectly
Changes to the platform as we improve it
Limited support compared to full launch

Beta to Launch Transition

What Happens When We Exit Beta:

Formal service level agreements (SLAs) will be implemented
99.9% uptime guarantee will be in effect
Full support team will be available
Complete feature set will be released
Final pricing will be established

Your Account During Transition:

No data loss - all your content and data will be preserved
Seamless transition - no downtime or interruption
Enhanced features - access to all production features
Improved support - full support team and resources

Beta Feedback & Improvement

How We Use Your Feedback:

Bug reports help us fix issues quickly
Feature requests guide our development priorities
User experience feedback improves our interface
Performance feedback helps optimize the platform

How to Provide Feedback:

Email us at heretohelp@openmirai.com
Use in-platform feedback tools (if available)
Participate in surveys and user research
Join beta user discussions (if available)

Legal Considerations During Beta

Beta-Specific Terms:

Limited warranties during beta period
Reduced liability for beta-related issues
Flexibility in terms enforcement
Focus on improvement rather than perfection

Your Rights During Beta:

Cancel anytime without penalty
Your data is protected and secure
Receive updates about platform changes
Provide feedback that influences development

Beta User Benefits

What You Get for Being a Beta User:

Early access to new features
Influence on platform development
Discounted pricing during beta
Direct communication with our team
Exclusive insights into our development process

Recognition:

Beta user status in your account
Early access to new features
Special beta user community (if available)
Recognition in our launch materials

Beta Support Contact

Need Help During Beta?

Since we're in beta, we have a small team working hard to improve the platform. For any questions or issues:

Email us at: heretohelp@openmirai.com

What to include in your email:

Your account email/username
Description of the issue or question
Steps to reproduce the problem (if applicable)
Any error messages you see
Your feedback or suggestions

Response Time: We aim to respond within 24-48 hours during beta.

Terms of Service - Main terms that apply to all users
Privacy Policy - How we handle your data
Security Policy - Our security measures
Acceptable Use Policy - What you can and cannot do

OpenMirai Beta Terms
Beta Period: Until February 1, 2026
Status: Active Beta

Questions about Beta? Email us at heretohelp@openmirai.com

Remember: We're in beta to make OpenMirai the best platform possible for you!

Beta Terms & Conditions

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